Knowledge Base
Every step of using the sonopto.signage dashboard — from installing a screen to building a playlist, scheduling content and working out what went wrong.
Sections
Dashboard
The screen you land on after signing in. Screen status, recently uploaded media and the account summary all sit here; the working day starts on this page.
1 articlesRegistration and Login
Creating an account, signing in and password handling. These steps have to be complete before you can add users to your team.
1 articlesInstallation
How to install the software on each screen and player. Separate steps for Samsung, LG, Philips, Vestel, Sony, BrightSign, Android, ChromeOS and Raspberry Pi.
18 articlesPlaylists
What decides which content plays on a screen. Creating a playlist, choosing a layout, adding layers, synchronised playback and touchscreen use.
12 articlesApps
The components that feed content into a playlist: calendars, weather, spreadsheets, video, social media and design tools. Each one sits in a layer.
52 articlesTemplates
Ready-made designs and the online editor — a way to place your own text and images without designing from scratch.
2 articlesMedia Assets
Where the images and video you upload are kept. Folders, search, and reuse across playlists.
1 articlesSchedules
Setting which day and hour content plays. Dayparting for menus and the campaign calendar are built here.
1 articlesScreens
Managing registered screens: grouping, power management, brightness, extended storage, live location and LED wall support.
8 articlesVideo Wall
Making adjacent screens behave as one image. Splitting, alignment and synchronised playback.
1 articlesMedia Playback Quota
Limiting how many times a piece of media plays — for campaign content with a fixed run or a contracted number of plays.
1 articlesProof of Play
A report of what played, when and how often. The basis for billing where screen time is sold as advertising inventory.
1 articlesSettings
Profile, security, media, calendar and statistics settings, plus account logs. Everything that governs how the account behaves.
9 articlesLanguages
The dashboard interface language and working with content in more than one language.
1 articlesUser Management
Adding users, granting permissions and building teams. Which team can see which screens and playlists is decided here.
2 articlesIntegrations
Enterprise authentication: single sign-on with Azure AD and OneLogin.
2 articlesGeo Location
Content that changes with where the device is, so one playlist shows each branch its own material.
1 articlesDynamic Data
Content fed from outside sources such as Google Sheets — update the spreadsheet and the screen follows.
1 articlesTroubleshoot
Start here if a player shows offline, sticks on the loading screen, or a video plays as a black screen.
4 articles